NO.1 How to choose suitable equipment?
You tell us your work flow and requirement, for example: capacity, temperature range, pressure, power supply, etc., we will recommend you suitable equipment according to your requirements.
NO.2 How long is your date of delivery?
Within 7 working days after payment /confirm/ied, customized products need 10~15 days.
NO.3 How to solve the equipment trouble during using?
Please send us email of the problem, pictures or a small video will be much better, we will find the problem and help you to solve it.
NO.4 Will you provide service beyond the warranty?
Yes,we provide lifetime service for our products, but it won't be free beyond the warranty period.
NO.5 How to transport the product?
By sea: More than 60kg or big quantity, safe, cheap but slow;
By air to airport: Suit for big product or quantity but urgent a lot.3~10 days;
By Express delivery such as DHL, FedEx, TNT: Suit for small or not too heavy and very urgent product.